Tuesday, January 18

My Jio App, Welcome To The World Of Digital Life.

My Jio app is an online portal to all the services offered by Jio Inc. It includes services like viewing our high-speed data balance, managing you’re My Jio account and choosing from a variety of recharge plans for your number. You can also check the data plan being used and its validity. You can also check the usage details for your data, messages, and calls and keep a track of your plan efficiently. It also features a virtual assistant for its users that lets you solve your queries and also talk to the customer cares for further discussions about the problem. The helpline service is active 24×7 and attends to user queries as soon as possible.

What is a Jio ID and what services does this ID include?

A Jio ID is a unique key that helps you to unlock all Jio services and apps which includes apps like JioTv, JioCinemas, JioSecurity, JioCloud, JioMusic and many more.

How do you sign up for My Jio ID?

Follow the below steps to easily sign up and get your Jio ID.

Using My Jio app: –

  • ‘My Jio’ app download 2019 new version from Google Play store or Apple App Store.
  • Open the app and tap on the ‘Sign up’ option.
  • Enter your Jio number and tap on the ‘Generate OTP’ option to get your unique OTP.
  • Enter the OTP, a valid email address and a password, then tap on ‘Activate’.
  • Verify your Jio ID through an email link provided and then start accessing My Jio portal using your ID and password. Explore the services and apps for free.

Using jio.com: –

  • Log in to the official site jio.com.
  • Enter your Jio number or service ID.
  • Click on ‘Generate OTP’ and verify it.
  • Enter your Email ID and password, then ‘Activate’ it.

How can you change your Jio ID?

Jio ID can be changed simply by updating your Email ID. You can easily do this by following the below steps.

Using My Jio app: –

  • Log in to My Jio app.
  • Go to ‘Setting’ from the menu and click on ‘Account Settings’.
  • Select ‘Email’ and enter your new Email ID.
  • Verify your Email ID and done. Your new Jio ID will be added.

Using jio.com: –

  • Log in to the official site using your unique Jio ID and password.
  • Select ‘Profile settings’ and tap the edit option the ‘Email ID’ tab.
  • Enter your new Email ID and confirm it using the link forwarded to you.
  • Your new Jio ID will be updated.’

How to keep a track of your data usage through the My Jio app?

If you are having queries about where you used your data, then follow the below steps to get the details of your usages.

  • Open My Jio app and go to ‘Settings’.
  • Tap on ‘Data Usage’.
  • Select ‘Data range’ and check your usage according to the apps consumption.

What should you do if you’re Jio service isn’t working properly?

Contact the ‘virtual assistant’ from inside the app to solve your queries or connect to the customer service itself to report about your problems.

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